Free Healthcare Diversity and Inclusion Toolkit!
Our free resource offers practical, easy-to-apply methods for creating more inclusive conversations, addressing discrimination, and embedding EDI values across both NHS and private healthcare settings.
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The Healthcare Diversity and Inclusion Toolkit that is Essential for NHS and Healthcare Staff...
Our Healthcare Diversity and Inclusion Toolkit provides step-by-step guidance to support inclusive communication, understand cultural differences, and address harmful behaviours like microaggressions and stereotyping. Whether you’re managing a clinical team, supporting HR and L&D functions, or engaging directly with patients, this resource helps you respond confidently and constructively to real-world EDI concerns.
Who & Why?
Healthcare Professionals
This toolkit is specifically designed for healthcare staff working across the NHS, public, and private sectors. It is particularly useful for EDI practitioners, HR teams, clinical managers, team leads, and anyone responsible to create a safe, inclusive working environment.
Sharing Is Caring
Our Healthcare Diversity and Inclusion Toolkit is a free, practical resource developed by Mission Diverse to help NHS and healthcare professionals improve communication, reduce discrimination, and embed inclusive practices in the workplace.
Download, Print & Post!
Our toolkit isn’t just a digital resource! It includes advice, tools and it’s a practical, printable visual reminder that equity, respect, and belonging are core to the way you work, lead, and care as an organisation.
So, download, print, and post this toolkit! Put it in shared staff areas, on toilet doors, breakrooms, team meeting spaces, or alongside your internal communications boards.
Whether you’re part of a leadership team, a staff network, or simply passionate about improving inclusion in healthcare, printing and sharing the toolkit helps spark conversation, increase awareness, and ensure that support is always within reach.
What's Your Recipe?
“As a matron, it is up to me to lead my teams in the right direction and encourage them. I really enjoy teaching and demonstrating – I dislike instructing. So, for me, it’s all about leading by example. Being in this position at a young age makes me relatable to my team members, I think. I hope seeing where I am in my career allows them to see what is achievable, both in a practice perspective, but also a career progression perspective too.
We do have to adjust ourselves depending on what we are faced with. Kindness has to be an innate part of how we do that – that is the same in nursing and in leadership. To navigate through our day-to-day lives, without kindness as a key ingredient, it would be incredibly hard. There is a risk of letting prejudices or preconceptions get in the way; but we have to be able to look past them all and see the person in front of us. Kindness has the ability to change a whole day – a simple act of kindness can change a terrible shift into a great one. There have been times when we’ve been under continuous pressure with staffing levels, but just having those great characters working alongside you, has you leaving work with a spring in your step. I think kindness always has to be a priority for us to succeed in our jobs.”
Why We Created It...
As one of the UK’s most trusted inclusion training providers, Mission Diverse has worked with, and continues to work with numerous NHS Trusts, private healthcare providers, and regulatory bodies to deliver measurable change through strategic EDI training, consultancy and interactive learning.
Our free Healthcare Diversity and Inclusion Toolkit is just one part of our wider mission to embed inclusion and equity across all areas of the healthcare sector. We work in partnership with HR teams, EDI leads, and frontline staff to deliver training that moves beyond awareness and into meaningful behavioural change. Our workshops and one-to-one consultancy services build internal capacity and confidence to address EDI challenges from the ground up.
This simple toolkit is designed to be shared, printed, posted, used in team briefings, embedded into policy development, or adapted for patient-facing services. It’s an ideal starting point for any NHS or healthcare professional looking to build a more inclusive, respectful and equitable workplace.
Cleo Morris, Founder of Mission Diverse
Frequently Asked Questions
In-house training is a vital step, but it often lacks the tools needed for continued learning or practical application after the session ends. The Healthcare Diversity and Inclusion Toolkit complements your existing offer by providing accessible, team-ready resources that can be used on the ground, between sessions, during team huddles, or in one-to-one conversations.
It also helps staff navigate those moments when they witness or experience bias, offering frameworks such as the REPAIR method to resolve issues constructively and supportively.
The Healthcare Diversity and Inclusion Toolkit offers a bridge. It provides real-world language, empathetic questioning techniques, and step-by-step conflict resolution strategies to support managers in navigating complex EDI situations. It helps L&D professionals and managers act confidently and fairly, while still prioritising psychological safety and inclusive leadership.
Diversity in representation does not always mean inclusion in experience. Even highly diverse teams can struggle with communication, bias, or cultural misunderstandings. Our Toolkit acknowledges that inclusion requires continuous effort, not just representation. It helps diverse teams become more self-aware, equitable, and resilient, ensuring every voice is valued and no one feels tokenised or silenced.
Intersectionality recognises that people experience discrimination differently depending on how aspects of their identity overlap—such as race, gender, disability, religion, or sexuality and more. It prompts and reflection tools that help healthcare staff consider these overlapping factors when working with patients and colleagues. It encourages inclusive practice that sees the whole person, not just a single characteristic, and helps reduce assumptions that often lead to exclusion or poor care.
Discomfort is a natural part of learning—but avoidance allows exclusion and harm to continue unchecked. The Toolkit provides structured ways to initiate these conversations safely, starting with shared definitions and common ground. It gives team leads and EDI practitioners supportive language to reduce defensiveness and create respectful spaces for learning. The aim is not to force agreement, but to create understanding and shared responsibility for inclusion.
Yes. The toolkit supports NHS commitments to equity, diversity, and inclusion, and aligns with frameworks such as the Workforce Race Equality Standard (WRES) and the Public Sector Equality Duty (PSED). It is designed to reinforce national inclusion standards and promote positive workplace change.
Looking For More Support?
- In-person EDI & virtual training sessions which include topics such as cross-cultural communications, microagressions, anti-racism, neurodivergence and more.
- Inclusive policy reviews and recommendations
- Full and interim organisational inclusion audits
- Mediation and conflict resolution support
- Ongoing or ad-hoc consultancy for teams and leaders
- Flexible, engaging eLearning courses for staff
Need tailored support? Book a free discovery call to explore how we can help embed inclusion across your organisation.
Thoughts So Far
Really like this diversity calendar! Unlike many, there’s no frills or fuss to it. It’s been easy to keep an eye on events going on throughout the year, and we have already (virtually) planned celebrations for everyone in the office. I also like the tips in the calendar that gives advice approach & discuss diverse events. Great and effective resource needed in every office.
Head Of Diversity & Inclusion At DoorWalk​
Being new to the EDI space this Calendar has really helped me. Our team are really green around this and it’s actually helped us open discussions just by talking about events many of us never knew about.
Lorna Davis
