Last Updated: 02/02/2025

1. Introduction

Mission Diverse (“we”, “our”, or “us”) is committed to protecting your privacy and ensuring that your personal data is handled securely and in compliance with data protection laws. This privacy policy explains how we collect, use, and protect your personal data when you visit our website https://missiondiverse.org or engage with our services.

We encourage you to read this policy carefully to understand your rights and how we manage your personal information.

2. Who We Are

Mission Diverse is an organisation dedicated to promoting equity, diversity, and inclusion (EDI) through training, consultancy, and research. We provide workshops, online training, and consultancy services to organisations and individuals seeking to enhance their knowledge and commitment to anti-discrimination practices.

As part of our operations, we collect and process personal data from website visitors, clients, and participants in our programmes. This privacy policy outlines how we handle that data.

3. What Personal Data We Collect and Why

We collect different types of personal data depending on how you interact with our website and services.

3.1 Comments

When visitors leave comments on our site, we collect:

• The data provided in the comments form (e.g. name, email address, comment content).
• The visitor’s IP address and browser user agent string to assist with spam detection.

Additionally, an anonymised string (hash) created from your email address may be sent to the Gravatar service to check if you are using it. If your comment is approved, your profile picture (if available) will be publicly visible alongside your comment. You can review Gravatar’s privacy policy here: https://automattic.com/privacy/.

3.2 Media

If you upload images to our website, please avoid embedding location data (EXIF GPS) in the files. Visitors to the website can download and extract this data from publicly shared images.

3.3 Contact Forms

If you complete a contact form on our website, we may collect the following information:

• Your name
• Your email address
• Your phone number (if provided)
• Your job role (if provided)
• Your organisation (if applicable)
• The message you submit

This data is collected solely for the purpose of responding to your query or providing relevant information about our services. We do not share this information with third parties for marketing purposes.

3.4 Cookies

Cookies are small files stored on your device that help improve your experience on our website. We use cookies for the following purposes:

• Functional Cookies: To remember your preferences and login details.
• Analytics Cookies: To analyse website traffic and improve user experience.
• Security Cookies: To protect against spam and unauthorised access.

Types of Cookies We Use:

• Comment Cookies: If you leave a comment, you may choose to save your name, email address, and website in cookies for convenience. These last for one year.
• Login Cookies: When you log in, we set cookies to remember your login session. Login cookies last for two days, or two weeks if you select “Remember Me.”
• Editing & Publishing Cookies: If you edit or publish an article, a cookie is saved on your browser that expires after one day.

You can control cookies through your browser settings.

3.5 Embedded Content from Other Websites

Some pages on our website contain embedded content (e.g. videos, social media posts, articles). Embedded content behaves as if you visited the originating website directly, meaning:

• These external websites may collect data about you.
• They may use cookies and tracking technologies.
• They may monitor your interactions with the embedded content.

We advise reviewing the privacy policies of any third-party websites linked or embedded on our site.

3.6 Analytics

We use analytics tools (such as Google Analytics) to collect data on how visitors interact with our website. This includes:

• Pages visited
• Time spent on the site
• Referral sources (how you found our website)
• Device and browser type

This information helps us improve user experience and website performance. The data collected is anonymised and does not personally identify you.

4. Who We Share Your Data With

We do not sell, rent, or trade your personal data to third parties. However, we may share your data with:

• Service providers who help us manage our website, such as hosting providers and IT support.
• Analytics providers to assess website performance (e.g. Google Analytics).
• Spam detection services to prevent fraudulent or malicious activity.
• Legal authorities if required by law or to protect our legal rights.

All third parties we work with must comply with strict data protection policies.

5. How Long We Retain Your Data

• Comments: Retained indefinitely to allow automatic approval of follow-up comments.
• User Accounts: If you register for an account, your data is stored as long as your account remains active. You can update or delete your information at any time.
• Contact Form Data: Retained for up to three year for customer service purposes but not used for marketing unless explicitly opted in.

6. Your Rights Over Your Data

You have the following rights regarding your personal data:

• Access: Request an exported copy of the personal data we hold about you.
• Correction: Request corrections to inaccurate or incomplete data.
• Erasure: Request the deletion of your personal data (except where retention is required for legal purposes).
• Objection: Object to the processing of your data for certain purposes.

To exercise any of these rights, contact us at [email protected].

7. Where We Send Your Data

Visitor comments may be checked through an automated spam detection service.

8. How We Protect Your Data

We implement security measures to protect your personal information, including:

• Encryption: To safeguard sensitive data.
• Access Control: Only authorised personnel can access stored data.
• Regular Security Audits: To identify and address potential vulnerabilities.

Despite our best efforts, no online platform is 100% secure. If you suspect a security issue, please notify us immediately.

9. Data Breach Procedures

In the event of a data breach, we will:

• Investigate and assess the scope of the breach.
• Notify affected individuals if required.
• Take steps to prevent future breaches.

10. Third Parties We Receive Data From

We may receive data from third-party platforms, such as:

• Social media platforms (if you interact with our posts).
• Event registration platforms (if you sign up for our events).

11. Automated Decision-Making & Profiling

We do not use automated decision-making or profiling in relation to user data.

12. Regulatory Compliance

We comply with:

• UK General Data Protection Regulation (UK GDPR)
• Data Protection Act 2018

If you have concerns about our data processing, you can also contact the Information Commissioner’s Office (ICO) in the UK.

13. Contact Information

If you have any questions or concerns about this privacy policy, contact us at:

📧 Email: [email protected]
📍 Address: Onyx House 12 Phoenix Business Park, Avenue Close, Birmingham, England, B7 4NU